Salesforce, Inc. (CRM) Earnings History

Salesforce, Inc. - Q4 FY2026 EarningsBeat

Filed at: Feb 25, 2026, 4:03 PM EST|Read from source

EXECUTIVE SUMMARY

Salesforce closed fiscal year 2026 with a strong fourth quarter, demonstrating robust revenue growth driven by its AI-powered Agentic Enterprise strategy. The company exceeded revenue and RPO targets, showcasing significant year-over-year increases and a commitment to shareholder returns through increased dividends and share repurchases.

POSITIVE HIGHLIGHTS

  • •

    Fourth quarter revenue of $11.2 billion, up 12% Y/Y and 10% in CC, including $399 million Informatica contribution.

    positive
  • •

    FY26 revenue of $41.5 billion, up 10% Y/Y and 9% in CC, including $399 million Informatica contribution.

    positive
  • •

    FY26 operating cash flow of $15.0 billion, up 15% Y/Y, and free cash flow of $14.4 billion, up 16% Y/Y.

    positive
  • •

    Announces $50 billion share repurchase program authorization, replacing all previously unused authorizations.

    positive
  • •

    Increased quarterly dividend to $0.44 per share of outstanding common stock, up 5.8% Y/Y.

    positive
  • •

    Agentforce ARR reached $800 million, up 169% year-over-year.

    positive
  • •

    Current remaining performance obligation of $35.1 billion, up 16% year-over-year and 13% in constant currency.

    positive
  • •

    Remaining performance obligation of $72.4 billion, up 14% Y/Y.

    positive

CONCERNS & RISKS

  • •

    Operating margin compression in Q4 FY26 compared to Q3 FY25 (16.7% GAAP vs 20.0% GAAP).

    attention
  • •

    While overall revenue growth is positive, Agentforce Marketing and Agentforce Commerce constant currency growth was negative at -1% for Q4 FY26.

    attention
  • •

    Significant increase in accounts receivable, net by $2.4 billion in Q4 FY26 compared to the prior year.

    attention
  • •

    Net cash provided by operating activities for Q4 FY26 was $5.464 billion, a significant decrease from $8.671 billion in unearned revenue growth in the same quarter.

    attention

FINANCIAL METRICS

Revenue
Quarterly
$11.20B
+12.1%
Prior year: $9.99B
Annual (YTD)
$41.52B
N/A
Prior year: $37.90B
Net Income
Quarterly
$1.94B
+13.8%
Prior year: $1.71B
Annual (YTD)
$7.46B
N/A
Prior year: $6.20B
EPS (Diluted)
Quarterly
$2.07
+18.3%
Prior year: $1.75
Annual (YTD)
$7.80
N/A
Prior year: $6.36
Operating Income
Quarterly
$1.87B
N/A
EPS (Basic)
Quarterly
$2.08
+16.9%
Prior year: $1.78
Annual (YTD)
$7.85
N/A
Prior year: $6.44

MARGIN ANALYSIS

Gross Margin
Current Quarter
77.6%
Prior Year
77.8%
YoY Change
-20 bps
Operating Margin
Current Quarter
16.7%
Prior Year
18.2%
YoY Change
-152 bps
Net Margin
Current Quarter
17.4%
Prior Year
17.1%
YoY Change
+26 bps

Margin expansion indicates improving profitability and operational efficiency. Measured in basis points (bps): 100 bps = 1.0%.

REVENUE BY SEGMENT — Q4 FY2026 2026

VISUAL OVERVIEW

|
Subscription and support(5 segments)
0.0%
N/A
CC: +11.0%
Professional services and other
0.0%
N/A

DETAILED BREAKDOWN

|
SegmentCurrentPrior YrYoY% TotalCC
Subscription and support
N/A———+11.0%
Professional services and other
N/A————
Total Revenue$0.00M——100.0%—

Segment performance shows business unit health and growth drivers. Constant currency (CC) removes FX impact for like-for-like comparison.

MANAGEMENT GUIDANCE

FY2027

revenue
$45800000.0B—$46200000.0B
Mid-point: $46000000.0B
"Includes approximately 3pts Informatica contribution"
revenue growth
$10.0M—$11.0M
Mid-point: $10.5M
"Approximately 10% - 11% CC, $300M Y/Y FX"
subscription & support revenue growth
"Slightly under 12% Y/Y and approximately 11% in CC, including approximately 3pts Informatica contribution"
GAAP operating margin
No specific guidance provided
non-GAAP operating margin
No specific guidance provided
diluted net income per share
$7.85—$7.93
Mid-point: $7.89
operating cash flow growth
9—10
Mid-point: 9.5
free cash flow growth
9—10
Mid-point: 9.5

Q1 FY2027

revenue
$11030000.0B—$11080000.0B
Mid-point: $11055000.0B
"Includes slightly above 4pts Informatica contribution"
revenue growth
$12.0M—$13.0M
Mid-point: $12.5M
"10% - 11% CC, $175M Y/Y FX"
diluted net income per share
$1.77—$1.79
Mid-point: $1.78

Forward-looking guidance is subject to change and does not constitute a guarantee. Actual results may differ materially from these estimates.

MANAGEMENT COMMENTARY

We delivered a phenomenal quarter to close out a record fiscal 2026, delivering $41.5 billion in revenue, up 10% year-over-year and we passed an incredible milestone, with $72 billion in total RPO, up 14% year-over-year.

— Salesforce, Inc., Q4 FY2026 2026 Earnings Call

We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing humans and agents together on one trusted platform.

— Salesforce, Inc., Q4 FY2026 2026 Earnings Call

Salesforce delivered a record Q4 as our customers' shift to the Agentic Enterprise surges, fueling NNAOV acceleration in H2 FY26.

— Salesforce, Inc., Q4 FY2026 2026 Earnings Call

Commentary excerpts from earnings call transcripts provide management's perspective on performance, strategy, and outlook. Always review full transcripts for complete context.

OPERATIONAL METRICS

Agentforce ARR
800.0M
+169.0% YoY
dollars
Agentforce accounts in production
N/A
+50.0% YoY
accounts
Agentforce and Data 360 ARR
2900.0M
+200.0% YoY
dollars
Agentforce deals closed
29.0K
+50.0% YoY
deals
Agentic Work Units (AWUs) delivered
2400.0M
+57.0% YoY
units
Data 360 ingested records
112000000.0M
+114.0% YoY
records
Data 360 ingested via Zero Copy
53000000.0M
+310.0% YoY
records
Data 360 unstructured data processed
18000.0M
terabytes
Tokens processed (all-time)
19000000.0M
tokens

Operational metrics provide insight into business drivers and customer engagement beyond traditional financial measures.

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