Salesforce, Inc. (CRM) Earnings History

Salesforce, Inc. - Q3 FY2026 Earnings

Filed at: Dec 3, 2025, 4:04 PM EST|Read from source

EXECUTIVE SUMMARY

Salesforce reported strong Q3 FY2026 results driven by its Agentforce and Data 360 products, with notable growth in remaining performance obligations and a raised full-year revenue outlook.

POSITIVE HIGHLIGHTS

  • •

    Total revenues increased 9% year-over-year to $10.3 billion (8% in constant currency).

    positive
  • •

    Subscription and support revenue grew 10% year-over-year to $9.7 billion (9% in constant currency).

    positive
  • •

    Current remaining performance obligation (cRPO) grew 11% year-over-year to $29.4 billion (11% in constant currency), signaling a strong pipeline.

    positive
  • •

    Remaining performance obligation (RPO) grew 12% year-over-year to $59.5 billion.

    positive
  • •

    GAAP operating margin improved to 21.3% from 20.0% in the prior year.

    positive
  • •

    Operating cash flow increased 17% year-over-year to $2.3 billion, and free cash flow increased 22% to $2.2 billion.

    positive
  • •

    Agentforce and Data 360 ARR reached nearly $1.4 billion, up 114% year-over-year.

    positive
  • •

    Full year FY26 revenue guidance was raised to $41.45 billion - $41.55 billion.

    positive

CONCERNS & RISKS

  • •

    Professional services and other revenue decreased 6% year-over-year to $533 million.

    attention
  • •

    Restructuring expenses increased significantly to $260 million from $56 million in the prior year's quarter.

    attention
  • •

    Unearned revenue decreased by $1.56 billion sequentially, indicating a potential slowdown in new bookings relative to revenue recognition.

    attention

FINANCIAL METRICS

Revenue
Quarterly
$10.26B
+8.6%
Prior year: $9.44B
Annual (YTD)
$30.32B
N/A
Prior year: $27.90B
Net Income
Quarterly
$2.09B
+36.6%
Prior year: $1.53B
Annual (YTD)
$5.51B
N/A
Prior year: $4.49B
EPS (Diluted)
Quarterly
$2.19
+38.6%
Prior year: $1.58
Annual (YTD)
$5.73
N/A
Prior year: $4.60
Operating Income
Quarterly
$2.19B
+15.6%
Prior year: $1.89B
Annual (YTD)
$6.46B
N/A
Prior year: $5.38B
EPS (Basic)
Quarterly
$2.20
+37.5%
Prior year: $1.60
Annual (YTD)
$5.77
N/A
Prior year: $4.66

MARGIN ANALYSIS

Gross Margin
Current Quarter
78.0%
Prior Year
77.7%
YoY Change
+31 bps
Operating Margin
Current Quarter
21.3%
Prior Year
20.0%
YoY Change
+129 bps
Net Margin
Current Quarter
20.3%
Prior Year
16.2%
YoY Change
+416 bps

Margin expansion indicates improving profitability and operational efficiency. Measured in basis points (bps): 100 bps = 1.0%.

REVENUE BY SEGMENT — Q3 FY2026 2026

VISUAL OVERVIEW

|
Subscription and support(5 segments)
94.8%
$9726000.0B
Prior year: $8879000.0B
Professional services and other
5.2%
$533000.0B
Prior year: $565000.0B

DETAILED BREAKDOWN

|
SegmentCurrentPrior YrYoY% Total
Subscription and support
$9726000.0B$8879000.0B—94.8%
Professional services and other
$533000.0B$565000.0B—5.2%
Total Revenue$10259000.0B——100.0%

Segment performance shows business unit health and growth drivers.

MANAGEMENT GUIDANCE

FY 2026

revenue
$41450000.0B—$41550000.0B
Mid-point: $41500000.0B
"9%-10% growth (approx. 9% CC), includes approx. 80bps Informatica contribution."
operating_margin
34.1%
"GAAP operating margin 20.3%, Non-GAAP operating margin 34.1%."
eps_diluted
$11.75—$11.77
Mid-point: $11.76
"Non-GAAP guidance."

Q4 FY2026

revenue
$11130000.0B—$11230000.0B
Mid-point: $11180000.0B
"11%-12% growth (10%-11% CC), includes approx. 3pts Informatica contribution."
eps_diluted
$3.02—$3.04
Mid-point: $3.03
"Non-GAAP guidance."

Forward-looking guidance is subject to change and does not constitute a guarantee. Actual results may differ materially from these estimates.

SPECIAL ITEMS & ADJUSTMENTS

Q3 FY2026
Restructuring charges
Significant increase from prior year, impacting operating expenses.
+$260M
$0.27 per share

Special items are non-recurring events that may distort period-over-period comparisons. Analysts typically adjust for these when calculating normalized earnings.

MANAGEMENT COMMENTARY

Raising fiscal year 2026 revenue guidance to $41.45 billion to $41.55 billion.

— Salesforce, Inc., Q3 FY2026 2026 Earnings Call

Agentforce and Data 360 products are momentum drivers, hitting nearly $1.4 billion in ARR—an explosive 114% year-over-year gain.

— Salesforce, Inc., Q3 FY2026 2026 Earnings Call

Path to achieve $60 billion plus organic revenue target and Profitable Growth Framework target of 50 by FY30 reinforced by Q3 momentum and Agentforce adoption.

— Salesforce, Inc., Q3 FY2026 2026 Earnings Call

Commentary excerpts from earnings call transcripts provide management's perspective on performance, strategy, and outlook. Always review full transcripts for complete context.

OPERATIONAL METRICS

Agentforce Data 360 Arr
1400.0M
+115.4% YoY
Prior year: 650.0M
ARR
Agentforce Deals Paid
9.5K
deals
Agentforce Tokens Processed
3200000.0M
tokens
Data 360 Records Ingested
32000000.0M
+119.2% YoY
Prior year: 14600000.0M
records

Operational metrics provide insight into business drivers and customer engagement beyond traditional financial measures.