ServiceNow, Inc. (NOW) Earnings History

8 quarters held4/4 transcripts analyzed1/40 figures attestedNext: Aug 27, 2026, 11:40 AM · webcast
Connect your agent
PeriodRevenueYoYNet incomeEPS (dil.)Filed
Q2 2026$4.0B+24.0%$298.0M$0.29Jul 22, 2026
LATESTEarnings filing (8-K)10-QFiled Jul 22, 2026, 4:11 PM ET
Earnings call · Jul 22, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q2 FY26YoY6M FY26
Revenue$4.0B1+24.0%–
Net income$298.0M-22.6%$767.0M
Op income$162.0M––
EPS (dil.)$0.29-21.6%–
EPS (basic)$0.29-21.6%–
Gross margin70.5%-7.0pp
Op margin4.0%-7.0pp
Net margin7.5%-4.5pp
  1. [1] “Total revenues $ 3,987 24 %” view source

Guidance & outlook

Management guidance

Q2 2026

fy_current

revenue
$15.8B—$15.8B
operating_margin_pct
31.5%—31.5%
free_cash_flow
35—35

q_next

revenue
$4.0B—$4.0B
operating_margin_pct
31.0%—31.0%

Call guidance

Q2 2026
MetricValuePeriodSpecificityvs Prior
subscription_revenue21% year-to-year growth on a constant currency basisFY2026pointRaised
operating_margin31.5%FY2026pointMaintained
free_cash_flow_margin35%FY2026pointMaintained
subscription_revenue20% year-to-year growth on a constant currency basisQ3 2026pointNew
CRPO_growth20% on a constant currency basisQ3 2026pointNew
operating_margin31%Q3 2026pointNew
AI_ACV1.5 billion ACV by the end of 2026end of 2026pointNew
AI_ACV1.5 billionend of 2026pointNew
AI_ACV30% of ACV by 2030by 2030pointNew
AI_ACVover a billionQ2 2026pointNew
customers_with_agentic_AI_in_production9x over the last nine monthslast nine monthsdirectionalNew
first_time_AI_buyersover 45% year over yearyear over yeardirectionalNew
price_uplifts_for_new_AI_native_SKUs20 to 30%FY2026tight_rangeNew
subscription_revenue15.75 billion to 15.77 billionFY2026tight_rangeMaintained
subscription_growth_margin81%FY2026pointNew
subscription_revenue3.975 billion to 3.980 billionQ3 2026tight_rangeNew

Special items & operational metrics

Operational metrics

Q2 2026
RPO
29000.0M
+21.0% YoY
dollars
CRPO
13200.0M
+21.0% YoY
dollars
Transactions Over 1M ACV
123
+40.0% YoY
transactions
Customers Over 5M ACV
658
+23.0% YoY
customers
Q1 2026$3.8B–$469.0M$0.45Apr 22, 2026
Earnings filing (8-K)10-QFiled Apr 22, 2026, 4:49 PM ET
Earnings call · Apr 22, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q1 FY26YoY
Revenue$3.8B–
Net income$469.0M+2.0%
Op income$503.0M–
EPS (dil.)$0.45+2.3%
EPS (basic)$0.45+2.3%
Gross margin75.0%-4.0pp
Op margin13.5%-1.0pp
Net margin12.4%-2.5pp
Q4 2025$3.6B–$401.0M$0.38Jan 28, 2026
Earnings filing (8-K)10-KFiled Jan 28, 2026, 4:11 PM ET
Earnings call · Jan 28, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q4 FY25YoYFY25
Revenue$3.6B––
Net income$401.0M+4.4%$1.7B
Op income$443.0M––
EPS (dil.)$0.38+2.7%–
EPS (basic)–––
Gross margin76.5%-2.0pp
Op margin12.5%0.0pp
Net margin11.2%-1.7pp
Q3 2025$3.4B+22.0%$502.0M$2.40Oct 29, 2025
Earnings filing (8-K)10-QFiled Oct 29, 2025, 4:11 PM ET
Earnings calldeckwebcast
Q3 FY25YoY9M FY25
Revenue$3.4B+22.0%$12.8B
Net income$502.0M+16.2%$1.3B
Op income$572.0M+36.8%$1.4B
EPS (dil.)$2.40+15.9%$6.43
EPS (basic)$2.42+15.8%$6.50
Gross margin77.5%-1.5pp
Op margin17.0%+2.0pp
Net margin14.7%-0.7pp
Q2 2025$3.2B+22.5%$385.0M$1.84Jul 23, 2025
Earnings filing (8-K)10-QFiled Jul 23, 2025, 4:11 PM ET
Earnings calldeckwebcast
Q2 FY25YoY6M FY25
Revenue$3.2B+22.5%$12.8B
Net income$385.0M+47.0%$845.0M
Op income$358.0M+49.2%$809.0M
EPS (dil.)$1.84+46.0%$4.04
EPS (basic)$1.86+46.5%$4.08
Gross margin77.5%-1.5pp
Op margin11.0%+2.0pp
Net margin12.0%+2.1pp
Q1 2025$3.1B+18.5%$460.0M$2.20Apr 23, 2025
Earnings filing (8-K)10-QFiled Apr 23, 2025, 4:11 PM ET
Earnings calldeckdeckwebcast
Q1 FY25YoY
Revenue$3.1B+18.5%
Net income$460.0M+32.6%
Op income$451.0M+35.8%
EPS (dil.)$2.20+31.7%
EPS (basic)$2.22+31.4%
Gross margin79.0%-1.0pp
Op margin14.5%+2.0pp
Net margin14.9%+1.6pp
Q4 2024$3.0B+21.0%$384.0M$1.83Jan 29, 2025
Earnings filing (8-K)10-KFiled Jan 29, 2025, 4:13 PM ET
Earnings calldeck
Q4 FY24YoYFY24
Revenue$3.0B+21.0%$11.0B
Net income$384.0M+30.2%$1.4B
Op income$374.0M+38.5%$1.4B
EPS (dil.)$1.83+28.0%$6.84
EPS (basic)$1.86+29.2%$6.92
Gross margin79.0%0.0pp
Op margin12.7%+1.6pp
Net margin13.0%+0.9pp
Q3 2024$2.8B–$432.0M$2.07Oct 23, 2024
Earnings filing (8-K)10-QFiled Oct 23, 2024, 4:11 PM ET
Earnings calldeckwebcast
Q3 FY24YoY9M FY24
Revenue$2.8B––
Net income$432.0M+78.5%$1.0B
Op income$418.0M––
EPS (dil.)$2.07+76.9%–
EPS (basic)–––
Gross margin79.0%+0.7pp
Op margin15.0%+4.9pp
Net margin15.4%+4.9pp

IR event calendar

Upcoming
  • Deutsche Bank Technology ConferenceAug 27, 2026, 11:40 AM
    webcastdocumentwebcast
  • Citi Global TMT ConferenceSep 9, 2026, 10:15 AM
    webcastdocumentwebcast
Past
  • Q2 2026 Earnings Conference CallJul 22, 2026, 5:00 PM
    webcastdocumentpress_releasewebcast
  • 2026 Evercore TMT Global ConferenceJun 3, 2026, 2:10 PM
    webcastdocumentwebcast
  • 2026 William Blair 46th Annual Growth Stock ConferenceJun 3, 2026, 10:00 AM
    webcastpress_releasewebcast
  • 2026 Global Technology ConferenceJun 3, 2026, 10:00 AM
    webcastdocumentwebcast
  • 2026 Jefferies Software, Internet, and AI ConferenceMay 27, 2026, 12:30 PM
    webcastdocumentwebcast
  • Annual Meeting of Shareholders and Proxy MaterialsMay 21, 2026, 10:00 AM
    webcastwebcast

+34 more

IR event calendar last checked 2026-08-15 19:00:04+00; events announced since are not shown.

Filing coverage

54 filings indexed · 42,022 XBRL facts
FilingDatePeriodSectionsTables
10-Q2026-07-23–3488
8-K2026-07-22Q2 2026110
8-K2026-05-22–20
8-K2026-05-15–30
10-Q2026-04-23–3561
8-K2026-04-22Q1 2026100
DEF 14A2026-04-06–360
8-K2026-04-01–10
8-K2026-02-11–10
10-K2026-01-29–5346

Showing the latest 10 of 54 — the full set is in the API.

Related Research

Analysis

ServiceNow Q1 FY2026 Earnings: M&A Reshapes Balance Sheet