NOWServiceNow, Inc.SEC EDGAR
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  • Earnings

ServiceNow, Inc. (NOW) Earnings history

8 quarters held5/5 transcripts analyzed2/40 figures attestedNext: Nov 17, 2026, 5:40 AM · webcast
Ask your agent: get_earnings
PeriodRevenueYoYNet incomeEPS (dil.)Filed
Q3 2026$4.1B+20.5%$277.0M$0.27Oct 28, 2026
LATESTEarnings filing (8-K)10-QFiled Oct 28, 2026, 4:14 PM ET
Earnings call · Oct 28, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q3 FY26YoY
Revenue$4.1B1+20.5%
Net income$277.0M-44.8%
Op income$385.0M-32.7%
EPS (dil.)$0.27-43.7%
EPS (basic)$0.27-43.8%
Gross margin70.5%-7.0pp
Op margin9.5%-7.5pp
Net margin6.8%-8.0pp
  1. [1] “Total revenues | $ | 4,106 | | 20.5 | %” view source

Guidance & outlook

Management guidance

Q3 2026

fy_current

other
15.8B—15.8B
other
1—1

q_next

other
4.2B—4.3B
other
1—1
operating_margin_pct
12.0%—12.0%

Call guidance

Q3 2026
MetricValuePeriodSpecificityvs Prior
AI net new ACV$1.7 billion plusFY2026pointNew
subscription revenue$15.785 billionFY2026pointMaintained
free cashflow margin36%FY2026pointNew
subscription revenues$4.245 billion to $4.25 billionQ4 FY2026tight_rangeNew
CRPO growth18.5%Q4 FY2026pointNew
operating margin32%Q4 FY2026pointNew

Special items & operational metrics

Operational metrics

Q3 2026

LLM-extracted from the earnings release; unverified.

Customers Over 5m Acv
680
+23.0% YoY
customers
Q2 2026$4.0B+24.0%$298.0M$0.29Jul 22, 2026
Earnings filing (8-K)10-QFiled Jul 22, 2026, 4:11 PM ET
Earnings call · Jul 22, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q2 FY26YoY
Revenue$4.0B1+24.0%
Net income$298.0M-22.6%
Op income$162.0M–
EPS (dil.)$0.29-21.6%
EPS (basic)$0.29-21.6%
Gross margin70.5%-7.0pp
Op margin4.0%-7.0pp
Net margin7.5%-4.5pp
  1. [1] “Total revenues | $ | 3,987 | | 24 | %” view source
Q1 2026$3.8B–$469.0M$0.45Apr 22, 2026
Earnings filing (8-K)10-QFiled Apr 22, 2026, 4:49 PM ET
Earnings call · Apr 22, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q1 FY26YoY
Revenue$3.8B–
Net income$469.0M+2.0%
Op income$503.0M–
EPS (dil.)$0.45+2.3%
EPS (basic)$0.45+2.3%
Gross margin75.0%-4.0pp
Op margin13.5%-1.0pp
Net margin12.4%-2.5pp
Q4 2025$3.6B–$401.0M$0.38Jan 28, 2026
Earnings filing (8-K)10-KFiled Jan 28, 2026, 4:11 PM ET
Earnings call · Jan 28, 2026transcriptView originalprepared remarksQ&Adeckwebcast
Q4 FY25YoYFY25
Revenue$3.6B––
Net income$401.0M+4.4%$1.7B
Op income$443.0M––
EPS (dil.)$0.38+2.7%–
EPS (basic)–––
Gross margin76.5%-2.0pp
Op margin12.5%0.0pp
Net margin11.2%-1.7pp
Q3 2025$3.4B+22.0%$502.0M$2.40Oct 29, 2025
Earnings filing (8-K)10-QFiled Oct 29, 2025, 4:11 PM ET
Earnings calldeckwebcast
Q3 FY25YoY9M FY25
Revenue$3.4B+22.0%$12.8B
Net income$502.0M+16.2%$1.3B
Op income$572.0M+36.8%$1.4B
EPS (dil.)$2.40+15.9%$6.43
EPS (basic)$2.42+15.8%$6.50
Gross margin77.5%-1.5pp
Op margin17.0%+2.0pp
Net margin14.7%-0.7pp
Q2 2025$3.2B+22.5%$385.0M$1.84Jul 23, 2025
Earnings filing (8-K)10-QFiled Jul 23, 2025, 4:11 PM ET
Earnings calldeckwebcast
Q2 FY25YoY6M FY25
Revenue$3.2B+22.5%$12.8B
Net income$385.0M+47.0%$845.0M
Op income$358.0M+49.2%$809.0M
EPS (dil.)$1.84+46.0%$4.04
EPS (basic)$1.86+46.5%$4.08
Gross margin77.5%-1.5pp
Op margin11.0%+2.0pp
Net margin12.0%+2.1pp
Q1 2025$3.1B+18.5%$460.0M$2.20Apr 23, 2025
Earnings filing (8-K)10-QFiled Apr 23, 2025, 4:11 PM ET
Earnings calldeckdeckwebcast
Q1 FY25YoY
Revenue$3.1B+18.5%
Net income$460.0M+32.6%
Op income$451.0M+35.8%
EPS (dil.)$2.20+31.7%
EPS (basic)$2.22+31.4%
Gross margin79.0%-1.0pp
Op margin14.5%+2.0pp
Net margin14.9%+1.6pp
Q4 2024$3.0B+21.0%$384.0M$1.83Jan 29, 2025
Earnings filing (8-K)10-KFiled Jan 29, 2025, 4:13 PM ET
Earnings calldeck
Q4 FY24YoYFY24
Revenue$3.0B+21.0%$11.0B
Net income$384.0M+30.2%$1.4B
Op income$374.0M+38.5%$1.4B
EPS (dil.)$1.83+28.0%$6.84
EPS (basic)$1.86+29.2%$6.92
Gross margin79.0%0.0pp
Op margin12.7%+1.6pp
Net margin13.0%+0.9pp

IR event calendar

Upcoming
  • RBC TIMT Conference Nov 17, 2026, 5:40 AM
    webcastdocumentwebcast
Past
  • BMO Technology & Innovation Leaders ConferenceNov 12, 2026, 7:00 AM
    webcastdocumentwebcast
  • Q3 2026 Earnings Conference CallOct 28, 2026, 5:00 PM
    webcastdocumentwebcast
  • Goldman Sachs Communacopia and Technology ConferenceSep 9, 2026, 10:50 AM
    webcastdocumentwebcast
  • Citi Global TMT ConferenceSep 9, 2026, 10:15 AM
    webcastdocumentwebcast
  • Deutsche Bank Technology ConferenceAug 27, 2026, 11:40 AM
    webcastdocumentwebcast
  • Q2 2026 Earnings Conference CallJul 22, 2026, 5:00 PM
    webcastdocumentpress_releasewebcast

+38 more

IR event calendar last checked 2026-11-13 20:00:04+00; events announced since are not shown.

Filing coverage

54 filings indexed · 42,946 XBRL facts
FilingDatePeriodSectionsTables
10-Q2026-10-28–3594
8-K2026-10-28Q3 2026120
10-Q2026-07-23–3489
8-K2026-07-22Q2 2026120
8-K2026-05-22–20
8-K2026-05-15–30
10-Q2026-04-23–3561
8-K2026-04-22Q1 2026120
DEF 14A2026-04-06–360
8-K2026-04-01–30

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